Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we will not be able to offer a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Additional non-returnable items:

Gift cards - To complete your return, we need a receipt or proof of purchase.

Any item that is not in its original condition, is damaged, or has missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery. 

Refunds – Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a specified number of days. Late or missing refunds If you haven't received a refund yet, first check your bank account again. If you have not yet received your refund, please contact us by email at [email protected]. 

Exchanges – We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email to [email protected] and send your article to: Júlio Dinis Street, 911 1st Floor Left. 4050-327 Harbor.

Shipping returns – To return your product, you must mail it to: Júlio Dinis Street, 911 1st Floor Left. 4050-327 Harbor. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Do I need help? Contact us at [email protected] For questions related to refunds and returns.